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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Juĺie Scott

Juĺie Scott

October 5, 2024

1  out of  5
rating by Juĺie Scott
"I thought I got a bundle pack. Billed separately. Took my money under false pretenses"
We responded:
"Julie, I'm sorry you had that experience. Our records don't show that we insure you. If you are insured under a different name, please give our office a call at 419.734.2715 and allow us to address your concern or get you to the proper State Farm agent if not. We certainly want to correct this if possible! Thanks, Trish"
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Craig Jensen

June 21, 2024

5  out of  5
rating by Craig Jensen
"Tracy and others at this office were very helpful in adding coverage to my Home Owner's policy, and then helping me pay for it directly so as to not impact my mortgage escrow calculations for this year. Thank you so much!"
We responded:
"Thanks, Craig, Tracy loves to help and I will make sure she knows you gave her a shout out. We appreciate you - and your review!"
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Aimee Monday

June 7, 2024

5  out of  5
rating by Aimee Monday
"Staff are very friendly and work hard to try to save you money. Appreciate all the help!"
We responded:
"Thanks, Aimee, we appreciate you taking the time to fine tune your insurance portfolio with us! "
Profile photo of Jessica Belkofer

Jessica Belkofer

May 16, 2024

5  out of  5
rating by Jessica Belkofer
"I’ve had a couple of last minute changes that have come up in the last year with my State Farm policy and every time I have needed assistance or help, I’ve reached out to Melissa directly and she goes above and beyond to get me all the information I need and is very prompt with getting back to me and making any changes! She is the absolute best!!"
We responded:
"Thank you, Jessica! Melissa is always happy to help and I'm so glad you took the time to give her a shout out. She truly does enjoy helping you with your insurance portfolio!"
Profile photo of Melissa Wagner

Melissa Wagner

May 4, 2024

5  out of  5
rating by Melissa Wagner
"I recently called the office for an insurance quote on home, auto, motorcycle & trailer. Tracy and Kelly were very helpful and informational on getting my husband and I a better rate than our previous company."
We responded:
"That's great to hear, Melissa, I'm so glad we could help you out with your insurance package! We especially appreciate you giving a shout out to Tracy and Kelly by name, we are proud of what we do and appreciate you trusting us! "
Profile photo of Nicholas Adams

Nicholas Adams

May 3, 2024

5  out of  5
rating by Nicholas Adams
"Trish was great. She was detail oriented and got everything I wanted accomplished. 10/10 would use again."
We responded:
"Thanks, Nick! It was great working with you and tailoring your insurance to you. Enjoy that motorcycle!!!"
Profile photo of Cindy Gunderson

Cindy Gunderson

May 3, 2024

5  out of  5
rating by Cindy Gunderson
"The Trish McCartney team, especially Kelly and Trish did an exceptional job of apropriately quoting me and discussing our insurance needs."
We responded:
"Thanks for the shout-out to Kelly, Cindy! So glad we could help with your car insurance, we're looking forward to a long relationship with you :)"
Profile photo of Rachel Nehls

Rachel Nehls

January 31, 2024

5  out of  5
rating by Rachel Nehls
"Kelly at Trish McCarney’s agency was so patient and kind! She explained and answered all my questions. I’m looking forward to continuing to work with them for all my insurance needs!"
We responded:
"Thanks, Rachel, we love to hear shout outs to our team! Kelly cares and it shows, and we're glad she was able to give you peace of mind with your insurance. We look forward to continuing to work with you, too! "
Profile photo of Joe Alcala

Joe Alcala

January 27, 2024

5  out of  5
rating by Joe Alcala
"Extremely helpful and polite"
We responded:
"Thank you for the props, Joe, my team really appreciates you taking the time to let us know you are happy with our service. We believe in the importance of insurance and we aim to please! "
Profile photo of Erik Porter

Erik Porter

January 23, 2024

5  out of  5
rating by Erik Porter
"I've been with Trish McCartney and State Farm for a long time. She and her staff do a great job. I just got help with my auto plans from Melissa today. She was very friendly and saved me money. I can't recommend them enough."
We responded:
"Thank you, Erik! We do strive to help you find that sweet spot between cost and coverage, and I'm glad Melissa was able to find you some savings on your auto insurance. We appreciate your long-term business, it has been a pleasure working with you! Trish and Team"
Profile photo of Michael Schwager

Michael Schwager

January 5, 2024

5  out of  5
rating by Michael Schwager
"Been with them for about 6 or 7 years, they're one of the best. Often respond within a day with requested information, full of positivity, and willing to work with you when there is an issue. Recently helped me deal with a chipped windshield and were wonderful. If you need an agent, I don't know of a better one."
We responded:
"Thank you for that awesome review, Michael! It's absolutely our pleasure to help with your insurance claims and make the process as seamless as possible. Tracy makes it her priority. We appreciate you !"
Profile photo of Nanci Sullivan

Nanci Sullivan

January 3, 2024

5  out of  5
rating by Nanci Sullivan
"I called today, January 3, 2024 and was fortunate to be able to speak with Kelly who is an employee of Trish McCartney’s State Farm Insurance Office about updating my condo coverage in Port Clinton, Ohio. Kelly was professional and knew all the details of each aspect of my insurance condo policy. She was able to share what needed updated and why with practical and excellent examples. Also, Kelly shared how I might save on my annual premiums even with the updates. She gave how much my premium would be and I could not be happier with what was offered and I enjoyed working with her to make sure my condo is sufficiently covered for anything that might happen. I feel secure knowing I am protected by State Farm Insurance. Kudos to Trish McCartney for having Kelly as a member of her insurance team! Kelly helped guide me in a seamless process. Thank you so much! Nanci"
We responded:
"Thank you Nanci for your thoughtful review, Kelly is not only a professional but she takes your insurance needs seriously and enjoys helping customers understand what they have and why they have it. We are delighted that you are our customer and look forward to continuing our relationship! Trish"
Profile photo of Kymberli Tennant

Kymberli Tennant

October 27, 2023

5  out of  5
rating by Kymberli Tennant
"Trish has been my agent for the last 10 years and she has been such a great person to work with."
We responded:
"Thank you, Kym! It's a pleasure to work with you, too, and we appreciate your shout out. Looking forward to many more years of serving you!"
Profile photo of Cindy Brown

Cindy Brown

July 26, 2023

5  out of  5
rating by Cindy Brown
"Our experience with Trish McCartney’s office as very long time State Farm Clients and new to her office and staff has been wonderful! Kelly has been so helpful in getting us in order and updated."
We responded:
"Hey, Cindy, thanks for the shout out! Welcome to Port Clinton, I'm so glad your experience with Kelly was positive. We look forward to helping you with your insurance in the future! "
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jlm

May 26, 2023

5  out of  5
rating by jlm
"Trish and her team are always so quick to respond and help as much as possible! I appreciate them so much! Been with her for years now and I don't see myself ever switching."
We responded:
"Thanks, J! It's always a pleasure making sure your insurance is working for you and we very much appreciate your loyalty! :)"
Profile photo of Paula Didion

Paula Didion

May 13, 2023

5  out of  5
rating by Paula Didion
"Kelly @ Trish's office in Port Clinton Ohio was extremely knowledgable & helpful in answering all my questions. Her demeanor remained calm throughout our entire conversation, which helps put my anxiety at ease. She is a very warm & understanding worker & person. One comment for State Farm - in Ohio it would be very helpful to give more than a 2 week notice of an upcoming bill."
We responded:
"Thanks for your feedback on Kelly and our billing system, Paula! Kelly loves helping people understand their insurance and it shows! We're all getting used to the new billing system and I will pass your comment to the appropriate area. Thanks!"
Profile photo of Kim Martin

Kim Martin

May 8, 2023

5  out of  5
rating by Kim Martin
"My first experience with State Farm was a very positive one. Kelly Wakelee was so helpful and informative. She spent a lot of time with me answering all my questions and then some. She made me feel right at home and comfortable. I asked her many questions and she took a lot of time going over all the details. I am very pleased to have a new relationship with State Farm because of Kelly and her professionalism and her willingness to be helpful and kind. Kim M"
We responded:
"Thank you so much for the kudos, Kim! Kelly loves to help people understand their insurance and I'm glad she was able to help. We're looking forward to continuing the relationship! "
Profile photo of Brad Biers

Brad Biers

May 1, 2023

5  out of  5
rating by Brad Biers
"Very pleasant. Explains everything thoroughly and makes it work for you."
We responded:
"Thank you, Brad! It was a pleasure meeting with you and going over how your insurance works for you. I look forward to helping as your needs change, too! "
Profile photo of Jacqueline McVay

Jacqueline McVay

March 19, 2023

5  out of  5
rating by Jacqueline McVay
"Perfect balance, personalized professional, and knowledgeable"
We responded:
"Jacqueline, I very much appreciate your comments, I aspire to be just those things. It's a pleasure handling your insurance portfolio as well! "
Profile photo of Mary Mason

Mary Mason

January 29, 2023

5  out of  5
rating by Mary Mason
"I would like to recognize Melissa Dooley for her outstanding and professional service. I have dealt with her a couple of times this past year. She is very patient and knowledgeable and makes it very easy for me to understand. She has also saved me money! I would recommend her to everyone and look forward to working with her in the future. Thank you Melissa!"
We responded:
"Thank you, Mary, Melissa is an excellent and valued member of our team and I appreciate you taking the time to let us know. We also appreciate your trust in us to take care of your insurance and look forward to working with you in the future!"
Profile photo of Monica Kramer

Monica Kramer

August 31, 2022

5  out of  5
rating by Monica Kramer
"Melissa Dooley was very helpful in getting our insurance set up for all of our stuff. if i had a question she was there to walk me through it. The process has been great to work with State Farm. I recommend them to anyone."
We responded:
"Monica, thanks for letting Melissa take care of your insurance and for your compliment, she is a great team member and I'm glad we could help!"
Profile photo of Mel shortridge

Mel shortridge

August 18, 2022

5  out of  5
rating by Mel shortridge
"If anyone needs great service, ask for Kelly Wakelee! Very friendly, helpful, and all around, great service! Couldn't ask for better help! Thank you!!"
We responded:
"Thanks, Mel! Kelly is a rock star and we're lucky to have her on our team. Thanks for letting her take care of your insurance, we appreciate you and your kind words!"
Profile photo of Trentwick

Trentwick

June 13, 2022

5  out of  5
rating by Trentwick
"Great people!"
We responded:
"Thank you, Trenton! We enjoy what we do, and we hope it shows! We appreciate you :)"
Profile photo of Candee Hurt

Candee Hurt

June 6, 2022

5  out of  5
rating by Candee Hurt
"We had to switch over insurances for our business, home and car. I must admit, I was somewhat hesitant to do so. However, with my mother's passing there were so helpful in every way possible with closing both her car and home accounts that my husband and I had to give them a try. Now being with them for about 3 months, it was a great decision. Not only are there prices respectable, but their staff is personable and if they do not know the answer, they find out and get back to you as soon as possible. Kelly is phenomenal and does everything in her power to help me with whatever I need. We are quite pleased with State Farm and look forward to continue working with them for our insurance needs."
We responded:
"Candee I am so humbled by your review, thank you for being so specific about your experience. Kelly is sincere and loves what she does and I’m so glad she was able to help you. Thank you for trusting us with your insurance portfolio, we are grateful for your kind words and your business!"
Profile photo of Ryan Bowers

Ryan Bowers

May 5, 2022

5  out of  5
rating by Ryan Bowers
"Trish is a very professional agent who really cares about the people she insures. I am local contractor that has worked with Trish many times. She always has the best interest of her clients in mind and goes above and beyond for them."
We responded:
"Ryan, thanks so much for the props! I really appreciate when small businesses support each other, and you are a pleasure to work with. :)"